For existing companies
We get involved — we don’t observe and hand you a deck.
BACK Ventures works side by side with your existing team, at whatever depth the situation calls for — from advisory through full contract CEO, CTO, and financial leadership. Either way, the same people who read the financial statements build the systems that fix them.
Where we engage
Companies where hands-on leadership changes the trajectory
We work with owners, boards, and acquirers of technology-enabled businesses that need more than advice.
Distressed operations
Losing money monthly, unreliable financials, or a technology estate nobody fully understands.
Ownership transitions
Post-acquisition integrations, contested transactions, or founder exits that left an operating vacuum.
Technology & AI modernization
Companies whose systems can’t take them further — aging platforms, fragmented data, AI opportunities out of reach. We’re deepest in communications and contact centers, but the playbook applies anywhere technology is load-bearing.
How we run a turnaround
Three phases, one operating team
Every engagement runs the same arc — proven in live operations where every client interaction still had to happen on time.
01
Restore visibility
No turnaround survives bad numbers. We rebuild financial operations until the P&L is current and trustworthy, and map the technology estate until we know exactly what the business runs and what each piece costs.
02
Build operating leverage
With reliable data in hand, we consolidate fragmented systems, deploy automation across labor-intensive delivery, and restructure costs line by line — while live operations continue uninterrupted.
03
Compound the gains
We don’t do one-time cost cuts. The changes are built to keep improving the P&L — revenue rising while expenses continue to fall, month over month, after we hand the keys back.
Proof, not promises
From monthly losses to profitable in a single year
A ~$6M BPO acquired into distress: losing $40–60K a month, $30K cash on hand, $1M+ litigation exposure — and it lost its office mid-turnaround. Twelve months later it was profitable, accelerating, and understood.
- $476K
- net profit in year one — from losing $40–60K a month
- ~$35K
- total new capital across the entire year
- 12 mo
- from steep losses to profitable
- ~$160K
- profit in the final month — accelerating, not just stabilized
We’ve been there ourselves
Our first company, Fathom Voice, grew from a scrappy first version into a platform thousands of users worldwide depended on — and the systems that got it there couldn’t take it further. We rebuilt it while it ran, without customers ever feeling it. That’s an education no slide deck can give: what a transformation really takes, and how to land one without dropping the business. Nothing we bring to a transformation is theory — we’ve done it all first-hand: built the systems, raised the capital, made the payroll, carried the weight.
Have a situation to discuss?
Client identities stay confidential, and the first conversation is direct — what’s broken, what it costs, and whether we’re the right team to fix it.
Discuss a situation